The TeleManagement Forum (TM Forum) announced today that the world's largest telecom, cable and entertainment service providers will form a group within the organization to help drive the availability and uptake of standards for end-to-end management of converged services. This move is necessitated by growing complexity of offering content-based services that involve numerous players to collaborate in order to deliver a seamless customer experience.
The participant list is pretty impressive, boasting of big names like BT, Vodafone, AT&T.
Standards to enable faster service delivery? Isn't that one of IMS unfulfilled promises? Would this be the real first step in the IMS direction? I am a little bit cynical about this. I don't think the service providers are the right people to make this push. It needs to be the equipment/software providers who have to be actively involved in this. But on the other hand, it is these telecoms that drive the road map of the above said companies and if these Telecoms decide some things needs to be done, it SHALL be done.The key agenda for this group of telecom operators is to identify the necessary set of key standards required, and then work within the TM Forum to accelerate their development, as well as their adoption by system and software suppliers. They will be using and supporting the Forum's Prosspero program to drive this uptake. Prosspero delivers a range of technical standards that aim to bring 'plug and play' capability to the software used by service providers to enable them to automate their business processes. These help service providers cut costs, increase flexibility, reduce time to market for deploying new services, and improve customer satisfaction responsive by standardising the way that service delivery, billing, and assurance systems from different suppliers interact.
No comments:
Post a Comment